Service Desk IT Technician Level 1

Join Hampshire County Council's Frontline Support team as a Service Desk IT Technician Level 1. This exciting opportunity involves providing initial support to users via webchat, online form, and telephone with a strong customer service focus. The ideal candidate will have a basic knowledge of IT, including experience using Microsoft Windows and Office applications, and a willingness to learn and build proficiency across various new and evolving systems/platforms.

Requirements

• Basic knowledge of IT
• Experience using Microsoft Windows and Office applications
• Impeccable verbal and written communication skills
• Ability to multitask and prioritize a varied range of tasks

Benefits

• Competitive salary
• Flexible working options
• Great work-life balance
• Internal development programmes and training