Front Desk Agent | Neenah DoubleTree
SHANERWisconsin, United States
Posted September 26, 2025
Full Time
About the Company
SHANER, headquartered in State College, Pa., is part of Shaner Companies, owning and operating 60+ hotels across multiple brands worldwide.
Job Description
Shaner Hotel Group is seeking a Front Desk Agent to provide superior guest services, handle check-ins and check-outs, and process payments according to established hotel procedures. The role involves resolving discrepancies, generating reports, and maintaining communication with guests and colleagues. Flexibility is required to work weekends, holidays, and varying shifts.
Requirements
- High school graduate or equivalent.
- Minimum one year customer service experience.
- Previous hotel experience preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions.