Gestionnaire technique du client

Act as an intermediary between clients and the laboratory, providing technical support and advice to clients, managing company-related complaints, and ensuring customer satisfaction.

Requirements

• Degree in pharmacy, biotechnology, biology, chemistry or related sciences
• 2-5 years of experience as a lead scientist in a laboratory or a PhD, 3-5 years of experience in the pharmaceutical industry
• 1-3 years of experience in a client-facing role
• Several years of experience in the field of pharmaceutical analysis and project management
• In-depth knowledge of regulatory affairs and pharmaceutical development, with a focus on CMC
• Experience with biopharmaceuticals is an asset
• Strong negotiation, communication, customer, and interpersonal skills
• Self-motivated with an entrepreneurial attitude
• Proven ability to manage and coordinate multiple projects in a dynamic and highly professional environment