Service Management (ITSM / ESM) Consultant (m/w/d)
SERVIEWHesse, Germany
Posted March 4, 2026
Full Time
About the Company
We are a family-owned consulting and training company with over 20 years of experience.
Job Description
We are looking for experienced consultants who support companies in optimizing their IT service processes and setting new standards in Enterprise Service Management (ESM).
Requirements
- Sound professional experience in consulting in the area of IT Service Management and/or Enterprise Service Management
- Knowledge of ITIL (preferably certified) and ideally other frameworks such as Scrum, DevOps, PRINCE2, etc.
- Ability to quickly capture customer needs and develop tailored solutions
- Sovereign appearance and communication skills on all levels
- Experience in conducting workshops, training, or presentations
- Very good knowledge of German and English
- Travel readiness within Germany
Benefits
- Unlimited fixed-term employment contract
- Attractive fixed salary
- 30 days of annual leave
- Christmas Eve and New Year's Eve free
- Comprehensive mobility concept
- Access to the SIMBA-Benefit-Portal
- Company pension with 20% employer contribution
- Nationwide project work & home office
- Individual development: training, certifications, and space for your own projects
