ServiceTitan builds a cloud-based operating system that powers the trades sector, offering SaaS, mobile, and fintech solutions for roofing, commercial construction, HVAC, and more. The platform unifies scheduling, dispatch, invoicing, and payment into a single, mobile-first experience, enabling thousands of small-to-mid-size businesses to streamline operations and grow revenue. By focusing on the unique workflow challenges of tradespeople—many of whom have traditionally relied on paper and spreadsheets—ServiceTitan delivers a technology stack that is both deeply integrated and easy to adopt. The company’s founders, coming from a family of tradespeople, bring first-hand industry knowledge, while its backing from top investors fuels rapid expansion across ten trade verticals. ServiceTitan’s mission is to transform an underserved industry into a high-growth, tech-enabled ecosystem, giving its users a superior customer experience and measurable business impact.
Open Positions
Customer Success Manager
2+ years of customer-facing experience, customer value-driven mindset, and strong problem-solving skills
Associate Data Quality Analyst
Manage a wide variety of tasks with shifting priorities and tight deadlines, Clearly communicate project status' and updates with internal and external clients in a timely manner for successful delivery
Account Executive
B2B SaaS experience, sales quota meeting, objection handling
Director, Software Engineering
5+ years of proven experience designing, building, and operating large-scale, distributed systems in a cloud environment. A strong technical background with a deep understanding of modern software development practices, architectural patterns, and cloud technologies
Senior Software Engineering Manager
4+ years of team management experience, 10+ years of SaaS experience, expert-level knowledge of.NET technology stack
Technical Writer (Contract)
3-4 years of writing experience, Bachelor's degree in a relevant field, proficiency in Google Suite and other tools
Staff Software Engineer (Platform Engineering)
5+ years of experience on senior engineering roles, 8+ years of industry experience, expert-level knowledge of Microsoft.NET technology stack and SQL databases
Senior Manager, Data Strategy
5+ years of experience in data strategy, data science, and engineering team management. Strong understanding of big data platforms, data governance, and integration methodologies
UX Writer
Bachelor's degree in English or equivalent, 2+ years of experience in producing content for digital products, experience in conceptualizing and strategizing delivery of UX content
Business Development Representative
2-3 years of sales experience with a strong pipeline of prospective customers
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