Customer Success Specialist

Customer Success Specialist role that involves managing customer relationships, contract renewals, and billing. The role is hybrid, with 3 days in the office and 2 days remote.

Requirements

• 2+ years of experience in customer success, contract management, or sales support
• Comfortable communicating directly with customers and successfully navigating "grey areas" to find workable solutions
• Ability to stay organized, manage multiple priorities, and adapt within fast-paced environment
• Proficiency with Microsoft Office; Salesforce experience is a plus
• Collaborative mindset with a willingness to support teammates and customers alike

Benefits

• Paid volunteer hours and a day off for your birthday
• Comprehensive health insurance options starting on your first day
• 50% reimbursement for your health club membership
• 401(k) company match to help you plan for the future