Receptionist

Serenity Healthcare is seeking a friendly and customer-focused Receptionist to be the first point of contact for patients, managing check-in/check-out, answering phones and emails, and maintaining a welcoming front desk environment. The role is ideal for individuals with strong customer service skills and a desire to make a positive impact on patient well-being. No prior healthcare experience is required, as learning the ropes will be provided.

Requirements

• Greet patients with warmth and professionalism
• Manage check-in/check-out, verify information, and assist with forms
• Answer phones and emails with clarity and accuracy
• Schedule and confirm appointments
• Keep the front desk area clean and welcoming
• Use digital tools and office systems efficiently
• Support teammates and adapt to changing needs
• Comfort with email, calendars, and scheduling systems
• 3+ years of customer-facing experience (retail, hospitality, etc.)

Benefits

• Purpose-Driven Work
• Future-Focused Growth
• Referral Bonuses