Patient Care Advocate

Serenity Healthcare is seeking a compassionate Patient Care Advocate to guide patients through their mental wellness journey. This role focuses on education, support, and facilitating a seamless transition to treatment options, even with the use of advanced medical devices. The position emphasizes empathy, communication skills, and building trust with patients. It's a great opportunity to make a real difference in patients' lives.

Requirements

• 2+ years of full-time, high-quality customer-facing experience
• Authentic people skills - you build trust easily and connect genuinely
• Ability to handle concerns with empathy and guide to solutions
• Strong written and verbal communication
• Handle details and keep composure under pressure
• Handle mental health assessments and treatment options

Benefits

• Fulfillment
• Shortened work week
• Growth/promotion potential
• Competitive pay
• Luxe-level benefits (medical, dental, vision)
• 401(k)