Customer Service Manager

Manage daily clinic operations and elevate the patient experience in a fast-growing clinic. This role is ideal for a people-focused leader who thrives in fast-paced environments and knows how to build high-performing teams.

Requirements

• Lead daily operations of a high-volume mental health clinic
• Coach, develop, and hold teams accountable to service and performance standards
• Ensure patient experiences are welcoming, efficient, and professional
• Oversee scheduling, patient flow, and clinic workflow
• Monitor and improve KPIs related to volume, efficiency, and experience

Benefits

• 90% employer-paid medical, dental, and vision insurance
• 401(k) retirement plan
• 10 PTO days (15 after first year)
• 10 paid holidays