Customer Care Specialist

Serenity is hiring Customer Care Specialists to guide individuals through a structured service program. The role involves providing one-on-one support, operating program equipment, and creating a welcoming environment. No specialized experience is required, with comprehensive paid training and certification provided.

Requirements

• 2+ years of full-time professional experience
• Strong verbal and written communication skills
• Reliable, punctual, and open to feedback
• Authorized to work in the U.S.
• Background check and drug screening required

Benefits

• 90% employer-paid medical, dental & vision coverage
• 10 days PTO (15 after 1 year) + 10 paid holidays
• 401(k) program
• Fast advancement opportunities
• A supportive, team-oriented culture