Call Center Representative

Serenity Healthcare is seeking a Call Center Representative to connect with potential patients interested in their mental wellness services. The role requires strong communication skills, empathy, and problem-solving abilities to guide patients toward booking appointments and providing helpful information about healthcare services. No medical background is required, as they prioritize strong communication skills.

Requirements

• High School Diploma or GED
• Proven experience in a high-volume customer service industry
• Excellent verbal and written communication
• Proficiency with MS Office applications
• Basic math skills
• Fluent in Spanish or English (proficiency in in-house assessment required)

Benefits

• 401(k)
• PTO days
• Paid holidays
• Flexible Shift Hours