Junior Customer Success Manager - France

We're looking for a proactive and collaborative Customer Success Manager (Enablement) to join our growing Customer Success team. Your mission is to ensure our French customers get off to the best possible start with Sendcloud and drive real, measurable impact throughout their journey.

Requirements

• Bachelor's degree
• 1+ years of relevant experience in logistics, supply chain, SaaS, or e-commerce
• 1+ years of relevant experience as Customer Success, Account Manager, Customer Service Agent, or other customer-facing roles
• Commercially driven mindset—experience with upsell, renewals, or opportunity spotting
• Fluent in French and English; another language is a plus

Benefits

• Hybrid work: 2–3 days/week in our Eindhoven HQ
• €500 budget to set up your home office
• Competitive salary + bonus based on team performance
• €2,000 annual learning budget
• 4-week sabbatical after 3 years
• In-house gym & weekly bootcamps
• Pension scheme & health insurance discounts
• Access to employee discounts across tons of brands