Customer Support Medewerker - Benelux
SendcloudEindhoven, North Brabant, Netherlands
Posted October 16, 2025
32400 - 36000 EUR year
Full Time
About the Company
Sendcloud is a global shipping solutions provider founded in 2012. The company helps online retailers, marketplaces, and fulfillment companies scale their operations by centralizing and automating the entire shipping process. With access to over 100 carriers and 7000 shipping methods across Europe, Sendcloud enables merchants to manage everything from label printing to returns efficiently. Backed by Softbank and trusted by 25,000 companies, Sendcloud's ecosystem of 60+ webshop integrations and 750+ partners makes cross-border expansion seamless.
Job Description
Sendcloud is seeking a Customer Support Specialist to be a guiding and technical expert for their customers. The role involves providing solutions, offering support, and contributing to improving the overall customer experience. They emphasize a collaborative, energetic, and supportive team environment with opportunities for learning and professional growth. This position is both reactive and seeks to be an impact on the team and the customer.
Requirements
- Fluent Dutch and English
Benefits
- Competitive salary
- Vacation days
- Annual free birthday
- 4 weeks vacation
- 4 weeks all year
- Yearly savings
- Skill development budget
- Gym access
- Pension scheme
- Discounted shopping
- Lifestyle discounts
