Patient Experience Coordinator I: Assist in providing exceptional care, ensuring timely and accurate appointment scheduling, and addressing patient inquiries and concerns.
Requirements
- Patient Experience – Understanding and anticipate the patient’s needs.
- Proactive- Keep others informed.
- Analytical mind- capable of out-of-the-box thinking to solve problems.
- Professionalism- Displaying cautious, helpful, and ethical behavior.
- Excellent Communication Skills – written & verbal.
- Drive for Results – Strives for improving the patient experience.
- Focus on Efficiency – Utilizes technology, innovation, and process improvements.
- Teamwork- Participates as a team member and establishes strong working relationships.
- Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.
- Continues Learning and Improvement- Acknowledges own strengths and development needs.
Benefits
- Generous PTO allowance
- Holiday Pay
- Health, Dental & Vision
- Life Insurance
- Short-term disability
- Long-term disability
- 401k with discretionary match
- Uniform Allowance (clinic only)
- Professional Development