We are seeking a Coaching & Program Manager to lead our high-touch coaching experience, balancing empathy with accountability, structure with flexibility, and leadership with hands-on problem solving. This role is ideal for someone who thrives at the intersection of leadership, client experience, and execution, and who wants to build something that scales with integrity.
Requirements
- Frontline leadership experience managing teams, including contract-based roles
- Client-facing experience in coaching, education, client success, or advisory settings
- Strong escalation management and communication skills
- Ability to balance people leadership with operational rigor
- Experience building or improving processes and workflows
- Comfort using data to assess performance and guide decisions
- Professional proficiency with CRM and reporting systems
Benefits
- Full Benefits Package: Medical, dental, vision, EAP, and confidential support from Marketplace Chaplains
- PTO + 9 Paid Holidays
- 401(k)
- Free Shoes
- Get Paid to Read
- Unlimited Learning
- Career Growth
- Referral Bonus
- Culture That Celebrates You