Inbound Customer Service Representative
SEBCONew Jersey, United States
Posted September 16, 2025
Full Time
About the Company
SEBCO is a regional appliance service and parts distribution company that manages inventory, delivers, installs, and removes washers and dryers across the NY, NJ, and PA metro areas. The company also provides customer support and coordinates used equipment sales through its eBay partnership.
Job Description
This inbound customer service representative will be the primary point of contact for customers, handling phone, email, and other channels. Responsibilities include managing service requests, coordinating technicians, and providing customer support. The role requires strong problem-solving skills and ability to multitask in a fast-paced environment.
Requirements
- Strong problem-solving and analytical skills.
- Excellent communication skills (written and verbal).
- Proficiency in office software (e.g., Microsoft Office).
- Previous customer service experience (preferred).
