Head Teller - Southern Trace (The Villages)

Citizens First Bank is seeking a dynamic and outgoing individual to join our Southern Trace Branch as a Head Teller! The Head Teller provides exceptional customer service at the teller window while efficiently processing retail banking transactions.

Requirements

• Provides exceptional customer service by building goodwill and solving problems.
• Makes sure teller staff are well-trained and effective, guiding them on policies and procedures.
• Supervises the teller line, including scheduling, managing tasks, and fixing balancing errors.
• Helps with complex transactions and customer issues.
• Manages cash reserves and places orders with the Teller Operations Manager.

Benefits

• Medical dental, vision, short and long-term disability insurance options
• 401K
• Generous vacation allowance
• Annual calendar recognizing ten federal holidays which may be paid
• High-end hospitality environment with a strong promote-from- within culture