Business Systems Analyst

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. We are looking for an enthusiastic individual to innovate and collaborate on the value-driven goals in delivering customer value.

Requirements

• Lead the analysis, documentation, and validation of business requirements ensuring all the decisions and requirements changes are properly captured
• Collaborate with business stakeholders and technology teams across the bank as well as external partners to deliver the end-to-end solution
• Translate complex business needs into clear and concise functional requirements and user stories
• Facilitate workshops and working sessions with cross-functional teams to gather and analyze requirements
• Contribute to design and optimization of payment processes, ensuring compliance with industry standards and regulatory requirements
• Support scrum master and project manager in planning, scoping, and impact analysis for initiatives
• Perform gap analysis, root cause assessments, and release readiness reviews for payment system enhancements or upgrades
• Act as a subject matter expert (SME) for payments-related projects and operational improvements
• Monitor post-implementation performance and incident resolution
• Mentor and coach less experienced team members
• Support various portfolio initiatives where possible
• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge
• Champion a high-performance environment and contributes to an inclusive work environment
• Experience and willingness to execute various test cycles
• Ability to come to office 3 times a week

Benefits

• Diversity, Equity, Inclusion & Allyship
• Accessibility and Workplace Accommodations
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one
• Community Engagement