Associate Customer Success Manager - Scaled
SchoolStatusUnited States
Posted December 11, 2025
50000 - 62000 USD year
Full Time
About the Company
SchoolStatus is more than just an EdTech company—we're reshaping the future of K-12 education.
Job Description
As an Associate Customer Success Manager, you will manage a portfolio of customers while learning the ins and outs of customer success and account management at scale. You will be responsible for supporting customer retention, satisfaction, and engagement.
Requirements
- 0-2 years of experience in customer success, account management, or a related field, preferably in a SaaS or subscription-based environment.
- Basic knowledge of CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., ChurnZero, Gainsight) is a plus, but not required.
- Strong communication and interpersonal skills, with a desire to learn how to engage and support customers.
Benefits
- Work From Anywhere
- 401(k) Matching
- Flexible Time Off
- Paid Parental Leave
- Comprehensive Benefits
- Values-Driven Culture
- Pledge 1%
- Winter Shutdown
- Childcare Support
