Service Advisor

We are looking for a new member to join the SCANIA service team in Brno, someone who can independently handle assigned tasks and see them through to a successful conclusion. We would like to welcome a colleague who enjoys working with large machines, is interested in learning new things, and sees the value in ensuring customer satisfaction and the well-being of colleagues in the workshop.

Requirements

• Managing assigned service activities from receiving repair requests to handing over completed work to customers
• Short-term and long-term planning of service activities
• Communicating with customers, mechanics, and warehouse staff
• Actively monitoring repairs, assemblies, the condition of the workshop, vehicles, equipment, etc.
• Handling administrative tasks, including invoicing
• Maintaining contact with customers even after the vehicle has been repaired

Benefits

• Monthly performance bonuses
• Bonuses above the legal minimum
• An extra week of vacation
• Meal vouchers (360 CZK/shift)
• Multisport card
• Free drinks and fruit at work
• Company mental health program