IT Support Engineer
Scale AIWashington, District of Columbia, United States
Posted November 28, 2025
76000 - 95000 USD year
Full Time
About the Company
Scale, our mission is to develop reliable AI systems for the world's most important decisions.
Job Description
Scale AI is seeking a highly capable IT Support Engineer to join our Public Sector IT team and deliver exceptional technical support across a secure, fast-paced environment.
Requirements
- Onboard and offboard employees, including provisioning and deprovisioning hardware, accounts, and access
- Provide general IT support to all global Scale employees
- Maintain and provide technical assistance with all office technology
- Own IT asset management and ensure accurate and actionable records are kept of required equipment
- Track, resolve, or dispatch all issues in our ticketing system
- Create and update technology documentation for internal IT teams and for Scale employees
Benefits
- Comprehensive health, dental and vision coverage
- Retirement benefits
- Learning and development stipend
- Generous Paid Time Off