Salud Para La Gente provides high quality, comprehensive and cost-effective healthcare to underserved low-income communities in the Monterey Bay area. We offer a competitive salary and benefits package and a collaborative culture that values excellence, achievement, innovation and compassion.
Requirements
- Serve as member of care team and customer service representative to bridge communication between the health center, provider, and the patient.
- Maintain and protect patient confidentiality and privacy.
- Ensure patient visits are effective and efficient through Chart Prep.
- Prepare exam room for visit and clean room and sanitize equipment between patients.
- Room patient: Obtain vitals and reason for visit and health history appropriate to the visit type.
- Perform in-house tests, assessments and evaluations appropriate to the visit type.
- Under clinician order/supervision, prepare and assist/perform in-house treatments and procedures.
- Process lab orders for specimens and medical devices appropriate to visit.
- Prepare radiology orders for outside imaging.
- Discharge patient: provide discharge instructions to patient and clarify patient questions.
- Coordinate the completion and processing of paperwork in a timely manner.
- Conduct patient recall: Follow-up with patients who no-show or cancel important appointments and schedule them back.
- Call in medication refills to pharmacy ordered by provider.
- Notify patient of normal test results.
- Encourage patients to enroll in Mi Salud patient portal.
- Link patient to additional services and supports.
- Utilize a multidisciplinary approach to resolving problems that affect patient’s receipt of timely information and services.
- Anticipate patient needs, deliver services, and respond to patients in a timely, accurate, courteous, respectful and friendly manner.
Benefits
- Medical, Dental, Vision, and Life Insurance Plans
- Paid Time Off (PTO)
- Paid Holidays
- 401(k) Retirement Plan with employer contribution
- Voluntary Long-Term Disability