Member Service Representative
Royal Credit UnionEau Claire, Wisconsin, United States • Wisconsin, United States
Posted January 8, 2026
19000 - 21250 USD year
Full Time
About the Company
Member and Community Focused: We are dedicated to making a positive impact on our Members and the communities we serve, going beyond financial services to enrich lives and foster growth.
Job Description
Become a Member Service Representative at Royal Credit Union and provide exceptional service to Members via phone and written communication. Join a team where your dedication makes a real difference every day.
Requirements
- High school diploma or equivalent
- One year of experience demonstrating critical thinking and problem-solving skills
- Ability to de-escalate and resolve Member concerns with professionalism and empathy
- Strong multitasking and communication skills to manage multiple systems and Member interactions simultaneously
- Proficiency in navigating financial systems and digital tools to support Member needs efficiently
Benefits
- Comprehensive medical, dental, and vision insurance plans
- 5% 401k employer match
- Paid family and sick leave
- Vacation and sick time accruals
- Childcare reimbursement
- Tuition and student loan debt assistance
- Pet insurance