Customer Support Consultant (Dutch Speaking)
RoomRaccoonBreda, North Brabant, Netherlands • Cape Town, Western Cape, South Africa • Lisbon, Portugal
Posted March 4, 2026
Full Time
About the Company
RoomRaccoon is a fast-growing hospitality SaaS company building one powerful platform for independent hoteliers on an international scale.
Job Description
RoomRaccoon is seeking a Customer Support Consultant to provide fast and accurate customer support to hoteliers. The ideal candidate will have 3+ years of experience in a service-oriented role, excellent language skills, and the ability to problem-solve and work independently.
Requirements
- Has 3+ years experience in a service-oriented, technical or customer support role
- Excellent interpersonal skills, consistently amicable and responsive in dealing with all people, both externally and internally
- Technical proficiency in working on different systems (training will be provided)
- Excellent command of Dutch & English language, verbal and written communication skills and demonstrated proficiency in telephonic engagement
Benefits
- Performance bonuses
- Employee Equity Scheme
- Annual training budget
- Annual Hotel experience
- Birthday leave
- Long service leave and bonuses
- Quarterly team building budgets & office massages
- Friday lunches on us