Technical Support Rep
Ritter CommunicationsJonesboro, Arkansas, United States
Posted January 7, 2026
Full Time
About the Company
Ritter Communications is a telecommunications provider serving the Mid-South region, with a focus on providing world-class customer service and investing in the communities it serves.
Job Description
Ritter Communications is seeking a Technical Support Representative to join their team. The ideal candidate will have excellent customer service skills, a strong problem-solving ability, and a passion for technology. The role involves providing outstanding service to residential internet, TV, and telephone customers, as well as maintaining confidentiality and security of customer information.
Requirements
- Inquisitive and effective problem-solving skills
- Excellent customer service mindset and skills
- Ability to learn quickly and apply coaching feedback
- Basic knowledge of internet technologies and mobile devices
- Associates degree in Computer Technology or related field (preferred but not required)
Benefits
- Competitive compensation
- Outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more