Staff Software Engineer

RingCX is RingCentral’s next-generation AI-powered Contact Center solution. We’re currently looking for a Staff Engineer to work on shaping the future of customer engagement. Join us in shaping the future of customer engagement — where speed, empathy, and intelligence converge.

Requirements

• Work with engineering leaders, architects and business owners on clarifying requirements
• Review requirements and translate them into technical implementation
• Plan and coordinate work between cross-functional and geographically distributed teams
• Be a technical leader and a go-to person for your area
• Perform design, architecture and code reviews
• Architect, Design, Build/Create for Digital channels
• Provide mentorship to junior team members
• Participate in code reviews and other efforts to maximize quality of RingCX products
• Promote and contribute to all aspects of employing automation
• Be ready to provide technical assistance and guidance to service engineering teams

Benefits

• Mediclaim Benefits
• Paid Holidays
• Casual/Sick Leave
• Privilege Leave
• Bereavement Leave
• Maternity Leave
• Paternity Leave
• Wellness Coaching
• Employee Referral Bonus
• Professional Development Allowances
• Night Shift Allowances