Finnish Speaking - Customer Experience Agent
Rhino Entertainment GroupMalta
Posted June 25, 2025
Full Time
About the Company
Established in 2020, Rhino Entertainment is a fast-growing online gaming operator which consistently punches above its weight, with a multi-brand strategy, operating out of a number of reputable, regulated jurisdictions from which its brands serve an ever-growing number of markets. Driven by passion, hard work, and a hunger for learning, our multinational teams, based across Malta, Macedonia, Spain, and a number of other countries, have built fantastic products through which we provide value-driven and exciting online entertainment through industry-leading technologies and an unmatched customer experience.
Job Description
We’re looking for passionate, people-focused individuals with excellent communication skills to join our friendly, fun, and dynamic team at Rhino Entertainment. You'll bring positive energy to every interaction, assisting customers with a variety of queries.
Requirements
- Fluent in written and spoken Finnish and English
- Prior experience in customer facing or a similar role within iGaming will be considered an asset
- Analytical and problem-solving skills
- Acquires high levels of adaptability and flexibility
- Demonstrated ability to work well under pressure and multitask
- Strong organisational and time management abilities
- Passion for delivering an outstanding customer experience
- Collaborative mindset, with the ability to work effectively within teams and across departments
- Willingness to work shifts
Benefits
- Competitive salary based on your knowledge & experience
- Quarterly performance bonus split on personal objectives and company performance
- €500 Yearly Wellness & Mindfulness allowance to support an active lifestyle
- Flexibility & a work-life blend through our Hybrid & Overseas Working guidelines
- Diverse, dynamic, fun environment with happy and helpful colleagues
- Learning & Development opportunities to invest in your personal development
- Fresh fruit, healthy snacks & food are available at the office everyday - and of course, good tea & coffee
- Free parking, table tennis, lounge area, plenty of meeting rooms and sea views at our ergonomic office
- Regular social events to strengthen long lasting relationships
- Enjoy a “Me Day” on your birthday
- Paid time off, including extra days for special life events
- AXA Private Hospital & Dental Insurance Coverage
- Form an active part of our talent acquisition, with our Referral Bonus