Digital Success Program Manager
Restaurant365United States
Posted December 5, 2025
96400 - 144600 USD year
Full Time
About the Company
Restaurant365 is a leading restaurant management platform offering comprehensive solutions for accounting, inventory, workforce management, and payroll. With an all-in-one approach, R365 simplifies daily operations, optimizes food costs, and enhances guest experiences through cloud-based integrations with hundreds of POS providers. The company's people-first culture, commitment to diversity, and robust benefits packages make it a top workplace in both Irvine, California, and Austin, Texas.
Job Description
Restaurant365 is seeking a dynamic Program Manager to partner closely with the Senior Director of Digital & Scaled Customer Success in driving the next evolution of digital customer engagement and scaled success programs.
Requirements
- 3+ years of experience in Program or Project Management, Customer Success Operations, Customer Success or Digital Experience roles within SaaS or technology companies
- Proven ability to manage complex, cross-functional programs and deliver measurable business outcomes
- Strong skills in stakeholder management, facilitation, and communication
- Analytical mindset with familiarity in digital engagement and automation platforms (e.g., Gainsight, Catalyst, Intercom)
- Experience in the restaurant or hospitality technology industry preferred
Benefits
- Comprehensive medical benefits, 100% paid for employee
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives