Service Advisor

The Service Advisor will be primarily responsible for interpreting customer concerns, ensuring high-level customer service, and assisting with scheduling routine maintenance and repairs.

Requirements

• Greet customers upon arrival in a prompt, courteous, and professional manner
• Perform walk around and inspect all vehicles for potential body, glass and paintless dent repairs
• Communicate with service customers to determine the nature of mechanical problems
• Develop repair orders by fully documenting customer information and vehicle maintenance
• Give customer time of repair completion and obtain customer's signature on ALL repair orders
• VIS or TIS all incoming vehicles for recalls or salvaged VINS to determine warranty coverage
• Communicate with technicians and dispatch regarding customer and company vehicle repairs
• Set up claims for customer's extended warranties and service contracts

Benefits

• Job Title: Service Advisor
• Location: (Not specified)
• Salary: $50,000-$80,000
• Education: High School Diploma or Equivalent
• Valid Driver License and clean driving record required