Senior Machine Learning Engineer
ReplicantUnited States
Posted September 11, 2025
Full Time
About the Company
Replicant specializes in artificial intelligence solutions tailored for contact centers. Their core products and services are designed to enhance operational efficiency, improve customer interactions, and drive business growth. Replicant stands out by offering cutting-edge AI technologies that are easy to integrate and provide measurable ROI, making them a trusted partner for modern contact center operations.
Job Description
Replicant is a company revolutionizing contact center automation using AI, offering its customers faster resolutions and insights to both agents and leadership. They are seeking a Senior Machine Learning Engineer to lead the exploration of Large Language Models and Generative AI. The role involves translating research into practical systems and developing solutions for enterprise customer service automation. A strong team culture and collaborative environment are valued.
Requirements
- 5+ years of software development experience in ML infra, ML tooling, or products with ML usage
- Excellent communication and problem-solving skills
- Passion for engineering and team culture
- Independent thinking and problem-solving ability
- Interest in nuanced conversations
Benefits
- Remote working environment
- Competitive salaries
- Healthcare (medical, vision, dental)
- Wellness perks
- Equipment Stipend
- Flexible vacation policy
- Team trips & offsites
- Excellent healthcare benefits
