Client Development Support Specialist
Renovate AmericaSan Diego, California, United States
Posted March 4, 2020
Full Time
About the Company
Renovate America, Inc. is a tech-enabled financing platform dedicated to home improvement, empowering communities and small businesses through innovative solutions. The company offers consumer financing, private-public partnerships, and technology development, prioritizing user experience and community relations. Renovate America distinguishes itself with its purpose-driven culture, employee development programs, and commitment to consumer protections.
Job Description
This Client Development Support Specialist role focuses on providing operational and transactional support to Renovate America's customers, offering full lifecycle support for underwriter activities. Responsibilities include transaction support for contractors, over-the-phone sales support, handling contractor complaints, and cross-training on underwriting. The role requires a proactive approach to managing customer interactions and ensuring compliance with company policies and regulations.
Requirements
- High School Diploma or equivalent
- 1+ year(s) of customer service experience
- Working knowledge of Microsoft Office products
- Ability to thrive in a fast-paced environment and multi-task
