We are seeking a dedicated Healthcare Coordinator to be the first point of contact for patients, guiding them through therapy services, managing insurance verification, and ensuring a smooth intake process. This role involves educating patients, verifying insurance, and handling inquiries effectively.
Requirements
- Proven experience in healthcare coordination or a similar role.
- Strong English communication skills, both verbal and written.
- Proficiency with insurance portals, ClickUp, and WebPT or similar platforms.
- Empathy and understanding when dealing with patients and their healthcare needs.
- A results-oriented mindset with the ability to explain and sell therapy services effectively.