Digital Health Associate

Reliance Health's mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. The Digital Health Associate role sits in the clinical team to provide excellent medical care to patients virtually.

Requirements

• Deliver excellent, patient-centered primary care services virtually via call, chat-based interactions.
• Independently recognize symptoms and signs of various illnesses and injuries and synthesize them to the appropriate diagnoses.
• Counsel patients on preventive healthcare practices and nonpharmacologic treatments
• Conduct virtual consultations with patients using telemedicine platform, ensuring effective communication and rapport-building
• Ensure patient safety and medication appropriateness by verifying patient information, reviewing medical histories, and considering contraindications or interactions.
• Implement continuous improvement initiatives to optimize telemedicine practices and ensure the delivery of high-quality care to patients
• Promptly respond to and address telemedicine-related escalations
• Collaborate with stakeholders to identify areas for improvement and develop initiatives to address them, enhancing holistic patient care and service delivery

Benefits

• Remote-First Environment
• Competitive Salary and Benefits
• Premium Health Insurance
• Unlimited Leave
• Meaningful Impact
• Collaborative Work Culture
• Growth Opportunities
• Learning & Development Allowance