People Operations Associate IC1
ReleadyCosta Rica • San José, Costa Rica
Posted November 25, 2025
Full Time
About the Company
Releady is a women‑owned talent solutions firm that delivers end‑to‑end technology, data analytics, and digital marketing services, from cloud infrastructure and cybersecurity to creative development and QA. We partner with organizations to design custom, scalable solutions that drive innovation and measurable results, while our contract, contract‑to‑hire, and direct‑hire models provide flexibility for both clients and professionals. A core strength lies in our diverse, purpose‑driven culture that places people at the center of every engagement, fostering inclusive growth and impactful outcomes. Releady’s commitment to remote work and autonomy empowers employees to thrive personally and professionally while contributing to collective success.
Job Description
We're seeking a People Operations Associate to join our San Jose, Costa Rica team. You'll help shape our employee experience while supporting staff and managers across 27 countries.
Requirements
- Build and nurture productive partnerships with Centers of Excellence, HR Business Partners, employees, and managers.
- Effectively prioritize and manage Tier 1 HR cases across time zones and teams to ensure SLA adherence.
- Empowering employees to self-serve their HR policy and process needs by leveraging and promoting our internal knowledge base.
- Uphold a high standard of data integrity in all systems and documents, ensuring accuracy of all data points.
- Perform audits and validations of HR Case transactions as required.
- Provide project and User Acceptance Testing (UAT) support as required.