Technical Account Manager
RegnologySummit Township, Pennsylvania, United States
Posted October 8, 2025
Full Time
About the Company
Regnology is a leading technology firm specializing in financial regulation and supervision software. With a focus on enhancing efficiency, transparency, and stability in global financial markets, Regnology serves thousands of financial institutions and regulators through innovative solutions and common standards. The company's fast, flexible platform enables clients to quickly implement and benefit from its comprehensive range of regtech and suptech services, ensuring compliance with ongoing regulatory changes.
Job Description
Regnology is seeking a Regulatory Reporting Support Specialist to provide specialized support for their regulatory reporting products. The role involves providing expert support to clients, resolving technical issues, and ensuring regulatory compliance. The specialist will be a trusted technical advisor and act as a primary contact for clients, navigating regulatory requirements and maximizing platform value.
Requirements
- Provide expert support for regulatory reporting products.
- Answer/solve client requests via ticket system and phone.
- Collect and analyze required data for ticket verification.
- Troubleshoot data integration and software functionality.
- Promote automation and standardization of support workflows.
- Collaborate with internal teams.
- Maintain detailed documentation of client interactions.
- Stay updated on regulations and technology.
- Proficiency in APIs, SQL, and data pipelines.
Benefits
- Stable job
- Remote working
- Flexible working hours
- Training opportunities
- Buddy-program
- Positive working atmosphere
- Diverse teams
- Training and development
