Mortgage Network Compliance Supervisor

We are seeking a Mortgage Supervisor with strong knowledge of mortgage regulations to join our growing team in the UK. The role involves overseeing and maintaining competence with regulatory requirements, training and education, quality assurance and monitoring, and dealing with customer complaints.

Requirements

• Knowledge of FCA regulatory requirements
• Experience of supervising a team of mortgage advisers
• Knowledge and experience of mortgage/protection/equity release file reviewing process and requirements
• CeMAP (essential)
• CeRER (desirable)
• Coaching and mentoring skills
• Able to handle difficult conversations
• Experience of handling customer complaints
• Planning and organisation skills
• Coaching and monitoring skills