Call Center Agent
RefloorTroy, Michigan, United States
Posted October 23, 2025
Full Time
About the Company
Yes, we are building the most trusted flooring company in America; and yes, our floors are fabulous; and yes, they do come with a lifetime guarantee -- but we know that the real superpower behind our success comes from the fact that we are a PEOPLE company first. If you are looking for a company that supports you, where the team is the #1 asset, and everyone is empowered to expand their skill set and drive their careers... then come get in on the ground floor with the team that will floor America!
Job Description
We are seeking a motivated and energetic Call Center Agent to serve as the first point of contact for customers. This role involves handling inbound and outbound calls, assisting prospects with appointment scheduling, and contributing to customer service. The ideal candidate will be a strong communicator and a team player.
Requirements
- High energy and ability to make a high volume of phone calls
- Quick learner who can grasp product knowledge
- Basic computer and internet proficiency
- Excellent communication and interpersonal skills
- Dependable and goal-driven
Benefits
- Supportive and collaborative team environment
- Ongoing training and professional development
- Opportunity to contribute to a growing company with a strong mission
- Competitive pay and performance-based incentives
- A chance to make a real impact by connecting customers with solutions that matter
