Senior Account Manager

As a Senior Account Manager at Reflex, you will be responsible for managing Enterprise client relationships, driving account growth, and identifying new logo opportunities. You will own and manage a portfolio of clients, build trusted relationships, and proactively manage churn risk. You will also identify and pursue expansion opportunities across various service pillars, and develop structured account plans aligned to client business objectives.

Requirements

• Diploma or bachelor's degree in Business Administration, Marketing, Commerce, Management, Sales, or Strategic Management
• Formal sales methodology training beneficial
• IT service management or governance exposure (ITIL / COBIT advantageous)
• 7+ years' experience in Enterprise ICT Account Management and/or Enterprise Sales
• Demonstrated ability to grow complex MSP accounts and close strategic deals
• Experience selling multi-disciplinary ICT services