Redwood Credit Union is looking for a Part Time Member Service Associate who will be responsible for performing routine teller work, providing excellent Member service, and contributing to the success of the branch by selling and referring Credit Union products.
Requirements
- Provide exceptional member service to all Members, volunteers, internal employees, and service providers.
- Explain products and services to Members to meet their needs.
- Cross-sell RCU, RCU Investment Services, RCU Insurance Services and RCU Auto Services products and services.
- Establish basic products and services for Members.
- Provide information to Members’ questions or directs them to the appropriate person or department for assistance.
- Safeguard Member information and ensure confidentiality by following established policy and procedures.
- Complete Members’ transactions accurately and efficiently using established policies and procedures.
- Balance cash, checks, and maintain proper documentation.
- Attend and contribute to departmental meetings.
- Perform branch opening and closing duties.
- Complete orders for Credit Union forms and supplies.
- Participate in Credit Union committees.
Benefits
- Competitive medical, dental, and vision insurance, mental health offerings
- Employee performance incentive plan
- Salary Advancement– Merit increase based on performance
- 401(k) program with employer match
- Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
- RCU Discounts and Perks: RCU employees are eligible for various discounts and perks, including a.75% discount off RCU standard collateral auto loans, a 1% discount on all recreational or boat loan products, 2% discount off Visas and LOC Loans through RCU, 0% interest loan to support employees with various immigration related expenses, 0% interest loan to support employees with expenses associated with the naturalization process, 0% interest on garment, fitness, or home office equipment loan of up to $500, and 100% financing for employee purchased homes!
