Client Services Coordinator
Red Envelope ConsultingIndianapolis, Indiana, United States
Posted October 31, 2025
Full Time
About the Company
Red Envelope Consulting is a consulting firm that delivers client support, member relations, and loan closing services, primarily serving small businesses and nonprofit organizations such as churches.
Job Description
Red Envelope Consulting is seeking a motivated Client Services Coordinator to join their team. The role involves managing client communication, scheduling jobs, coordinating field staff, and ensuring high customer satisfaction. Success requires strong multitasking and communication skills in a fast-paced environment.
Requirements
- Acts as the primary point of contact for clients.
- Handle inbound and outbound calls to and from customers.
- Review and update client information.
- Follow templated scripts for customer service.
- Manage multiple projects and prioritize tasks.
- Proficiency in computers and related software.
