Flemish + French Remote Customer Service Agent
Recruit4Work SLMadrid, Community of Madrid, Spain • Valencia, Valencian Community, Spain • Barcelona, Catalonia, Spain • Alicante, Valencian Community, Spain • Andalusia, Spain • Marbella, Andalusia, Spain • Tarragona, Catalonia, Spain
Posted October 8, 2025
Full Time
About the Company
Our client is a leading international specialist in warranty and insurance services for household appliances and electronics.
Job Description
We're looking for a Customer Service Agent to assist our Belgian clients who have taken out our insurance plans. You'll help customers with questions, claims, and service updates.
Requirements
- Fluent in Flemish and French (both mandatory), knowledge of English and Spanish is a plus
- 1 year in customer service preferred
- Strong communicator – verbal & written
- Basic computer skills (MS Office)
- Detail-oriented, adaptable & stress-resistant
- Great listener, problem-solver & multitasker
- Customer-first attitude
Benefits
- 100% remote or hybrid setup (if you live in Madrid)
- Competitive salary + performance bonuses
- Meal vouchers
- 26 + 7 vacation days per year
- All equipment provided (laptop, headset, HDMI/USB adapter)
- Private health insurance after 1 year
- Ongoing training and wellbeing activities
- Free employee policy + support programs