RD Station - Pessoa Analista de Customer Success para Parceiros Pleno

We are seeking a Customer Success Partner Analyst to join our team in São Paulo. As a Customer Success Partner Analyst, you will be responsible for proactively accompanying partners, enabling their teams, and ensuring efficient management of portfolios. You will also identify risks and opportunities in client portfolios, promote the adoption of RD products, and conduct financial negotiations.

Requirements

• Previous experience in Customer Success, especially in managing portfolios with high volumes of partners
• Experience in the SaaS segment and practical knowledge in financial negotiations
• Genuine interest in supporting clients, demonstrating empathy in listening, didactic in guidance, and resilience in problem-solving
• Excellence in communication, teamwork, and adaptation to dynamic scenarios
• Organization and ability to prioritize tasks in a fast-paced environment

Benefits

• Integral Well-being program
• Pluralism and inclusion
• Recognized among the Best Companies to Work for in Brazil