Onboarding Coordinator

At RCX Sports, we proudly serve as the premier youth sport operating partner for the NFL, NHL, MLS, MLB, NBA, and WNBA. We provide officially licensed uniforms, comprehensive resources, and dedicated support, empowering league operators to run the very best youth sports leagues and events in their communities.

Requirements

• Bachelor’s degree in Sports Management, Business, Communications, or related field or 3+ years of related experience as a league operator or owner, or sports director at a national organization
• 1-2 years working directly with youth sports leagues, recreational programs, club operations, or community sports organizations
• Prior experience managing customer relationships in a service-oriented environment (sports management, education, SaaS, or franchise support)
• Hands-on involvement in planning, coordinating, or executing sports events, camps, or tournaments
• Understanding of the lifecycle of a youth sports season (registration, scheduling, equipment, gameplay)
• Excellent communication skills with ability to provide proactive updates and guidance via multiple channels
• Strong organizational and problem-solving abilities
• Experience working cross-functionally across multiple departments
• Customer service excellence
• Strong data management and documentation skills
• Experience using CRM tools such as Salesforce (preferred)
• Passion for youth sports and expanding access to sporting opportunities

Benefits

• Medical, Dental, Vision, Life Insurance, Disability, 401(k), Paid Parental Leave, Unlimited PTO, Monthly Wellness Expense Reimbursement and additional voluntary benefits