Performance & Insights Manager

We are looking for a Performance & Insights Manager (Revenue Operations Manager) to be the architect of our revenue engine. This is an exciting role requiring a mix of technical CRM ownership, data integrity, and high-level commercial analysis. You will break down silos between Marketing, Sales, and Finance to create a single source of truth and move our reporting from manual Excel exports to automated, insightful dashboards that drive global strategy.

Requirements

• Own the HubSpot environment and optimize workflows, lead scoring, and automated hand-offs between Marketing, Sales, and CS
• Partner with Finance to bridge the gap between CRM data (HubSpot) and our data warehouse (Snowflake)
• Move beyond "what happened" to "why it happened" and build dashboards that track Pipeline Velocity, CAC Payback, and Net Revenue Retention (NRR)
• Audit our current sales process to remove friction and ensure the team is spending more time selling and less time doing manual data entry
• Global Alignment: Work with our US and ANZ teams to ensure global reporting consistency
• Tech Stack Evolution: Evaluate and manage the reporting tech stack to ensure it scales with the business
• Organic vs. Inorganic Revenue: Partner with the Engineering team to solve data flow issues and provide 100% clarity on organic revenue performance
• Commission Strategy: Inform and refine sales commission plans to ensure they are driving the correct behaviours and aligning with company-wide ARR goals
• Onboarding & Training: Lead the enablement of new staff on HubSpot, ensuring "data-first" behaviours are baked into the culture from day one

Benefits

• Flexible working: WFO / WFO arrangement
• Wellness initiatives: 2 wellness days a year
• Social: Company-wide collaboration
• Hackathons: Host hackathons every year
• Birthday Leave: Take a day off on your birthday
• Paid Parental Leave
• Learning and Development: Healthy training budget