Senior Customer Success Manager
RasaUnited States
Posted February 4, 2026
Full Time
About the Company
Rasa is a leader in generative conversational AI, enabling enterprises to build and deliver next-level AI assistants.
Job Description
Join Rasa as a Senior Customer Success Manager and establish strong customer relationships to drive adoption, retention, and expansion. As a remote position, you will be working with the company's most strategic customers and driving business value realization across the customer lifecycle.
Requirements
- Customer Success experience
- Technical background
- Commercial acumen
- Excellent interpersonal strengths
- Cross-functional partnerships
- Enterprise experience
Benefits
- Flexible hours
- Dedicated remote budget
- Professional development stipend
- Paid education days
- Unlimited PTO
- Paid sick leave
- Paid public holidays
- MacBook and other tech
- Regular remote team events
- Annual company-wide offsite
- Health benefits
- 401(k) contribution with up to 4% match
- Equity options
