Customer Service Professional - Personal Lines (radius Insurance Group)

This Customer Service Professional role at radius Insurance Group focuses on serving existing customers, driving renewals, and maintaining insurance agency operations. Responsibilities include resolving customer inquiries, adhering to agency core values, and contributing to a customer-focused environment. The position requires strong analytical skills, organizational abilities, and a commitment to exceeding service turnaround times.

Requirements

• Contribute to the success of the Customer Obsessed Service Team
• Prepare for and pass the Massachusetts Property & Casualty Agent exams
• Maintain customer records and information
• Comply with agency systems upkeep tasks