Retail Operations Manager

R.A.D® is seeking a Retail Operations Manager to oversee Authorised Dealer operations, merchandising projects, and supply chain processes. This cross-functional role balances execution with hands-on management across purchasing, fulfilment, logistics, and retail partner operations, optimizing supply chain efficiency and driving growth. The role requires a strong understanding of operational systems and a proactive approach to problem-solving.

Requirements

• 6+ years’ experience across retail operations, supply chain or merchandising roles
• Proven track record in demand planning, purchasing and fulfilment
• Experience managing 3PL, logistics, and retail network operations
• Strong ERP experience - ideally NetSuite or similar systems
• Intermediate to advanced Excel proficiency
• Excellent organizational, time management and communication skills
• Detail-oriented, hands-on & proactive approach
• Comfortable working in a fast-paced start-up environment
• Detail-oriented with a strong sense of ownership and accountability
• Background in consumer-facing or omnichannel retail environments
• Eligible to work in the UK

Benefits

• 25 days holiday
• Generous personal footwear and clothing allowance
• Family & friends discount
• On-site gym
• Quarterly Power of Movement allowance