Catholic Market CSM, Enterprise

The Customer Success Manager, Enterprise Catholic at Pushpay plays a key role in building and fostering relationships with key Catholic Diocese and Parishes to foster a long term partnership. You will be quota-based, where you are responsible for the retention, renewal rate, and increased business in a specific book of accounts.

Requirements

• Revenue Retention: You will have targets and goals that ensure our customers stay customers.
• Adoption Target: We are here to help our organizations deploy and use Pushpay, but the work doesn’t stop there. We help them engage with their givers and drive adoption beyond the organization.
• Upsell: We are building the most powerful engagement platform in the market. You will be responsible to sell additional products and features.
• High Customer Activities: You will have the opportunity to work with 100’s of customers and with that comes a responsibility to make large volumes of calls and emails.
• Pushpay Product Training and Assistance: You will be an expert in Pushpay’s products so you are able to help with training, deployment, and giver adoption.

Benefits

• 100% employer-paid premiums for Medical, Dental, and Vision for employee
• 50% employer-paid premiums for Medical, Dental, and Vision for dependents
• 401K match
• Hybrid work model - 3 days in the office / 2 days remote each week
• 12 paid company holidays
• Starting PTO is 15 days, increases with tenure and seniority.
• Paid parental and adoption leave