Head of Delivery & Consulting Operations

We’re looking for a Head of Delivery & Consulting Operations to bring coherence, consistency, and commercial discipline to how we deliver work across our consulting portfolio.

Requirements

• Significant leadership experience in delivery management, programme management, or consulting operations within a digital or professional services environment.
• Strong practitioner background in agile, lean, or internet-era delivery approaches, with the ability to coach and adapt methods to context.
• Experience overseeing complex, multi-sector client portfolios with a focus on delivery quality and commercial performance.
• Strong understanding of financial levers such as margin, utilisation, and engagement profitability.
• Excellent communication and stakeholder management skills; able to influence senior leaders, build trust, and create healthy challenge.
• A structured, systems-thinking approach to improving delivery processes, standards, and ways of working.
• A commitment to inclusive leadership, team wellbeing, and building diverse, high-performing teams.

Benefits

• Generous holiday allowance (30 days plus public holidays), plus an additional office closure over the Christmas period
• Private healthcare
• Flexible benefits allowance
• Buddy system and prioritised mental health