IT Operation Support (Contract Based)
PT Telkomsel Ekosistem DigitalSouth Jakarta, West Java, Indonesia
Posted September 30, 2025
Contract / Temporary
About the Company
Telkomsel Ekosistem Digital (INDICO) is a wholly owned subsidiary of Telkomsel, established to accelerate the growth of Indonesia’s digital economy through a dynamic and scalable ecosystem approach. INDICO exists with a clear purpose: to reach beyond and empower Indonesians while enabling businesses through meaningful digital innovation. As a platform company, INDICO builds horizontal digital solutions by leveraging Telkomsel’s strategic assets—ranging from infrastructure and distribution to data and partnerships. These platforms are designed to unlock new value beyond traditional telecom use cases and serve multiple industries. Flagship platforms include INDICO DFE (Digital Farming Ecosystem), which enhances agricultural productivity and rural empowerment through technology-driven agri-commerce; INDICO Commerce, which enables seamless digital transactions and monetization; INDICO Engage, a data-driven customer engagement engine; and INDICO DataHub, a secure and privacy-first Data Clean Room platform for compliant data collaboration. At the same time, INDICO operates as a holding company, nurturing high-impact vertical digital ventures. These include Kuncie in education technology, Fita in health and wellness, and Majamojo, a joint venture in the gaming industry. Each subsidiary is built to solve real-world problems through accessible, localized digital solutions that contribute to a stronger and more inclusive digital society. With a vision to become Indonesia’s best value creator company accelerating digital wealth distribution, and a mission to leverage Telkomsel’s ecosystem beyond telecom use cases, INDICO is committed to enabling cross-sector transformation and advancing the nation’s digital resilience. Find out more at indico.co.id and dfe.co.id
Job Description
INDICO is a digital technology subsidiary of Telkomsel, Indonesia's leading telecom company, aiming to expand its digital business portfolios. They seek a Contract IT Operations Support role to maintain and improve IT systems, provide technical support, and collaborate with cross-functional teams.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Minimum 1-2 years of experience in IT support or operations
- Strong troubleshooting skills and experience with hardware, software, and networking
- Familiarity with IT service management (ITSM) tools and ticketing systems
- Knowledge of operating systems, server management, and database systems
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong organizational skills with attention to detail
